Business recovery from COVID lock downs is going to be a long and hard journey! At times you might be wondering if you could have had someone to reach out to and discuss some ideas to help solve your business problems without having to recruit a whole IT department! If you are thinking along the same lines and would like to discuss your situation for some free advice, drop a message on LinkedIn or book your free session !
Free Consultation: https://lnkd.in/g9-vB_v
As many Melbournians start to relax under the less stringent lock-down rules and similar or better situations in other states of Australia, businesses of all sizes are confronted with many new challenges. While the heads of business are keen to open business, it is becoming apparent that what worked before lock down may not work going forward. Take for example my favourite barber who had reasonably popular business before COVID, is now finding that managing the rush of clients, is becoming a huge challenge unless he uses an online booking system to manage client crowd. Another client from a financial industry is finding that with growing business, managing client data via documents is becoming painful unless he streamlines his client interactions. A yoga and karate instruction business that had started online training during COVID see huge advantages in merging Online offering with traditional in-person classes as technology has helped them acquire new clients from other suburbs and cities.
While Victorian government and many other stage governments have created free training for business to better understand technology solutions such as websites, social media sites, financial software like Xero, Shopify etc, these are just tip of the iceberg compared to what the business really need. Many of the businesses are finding that they would rather spend time addressing their client needs rather than becoming an expert at these technologies. It is also quite challenging to find the right partners to help with trusted technology delivery. Even if they overcome these challenges, the real questions that keep business owners up at night are starkly in contrast to what technology providers are offering at this stage!
Some of the key questions that I have heard from those in my circles are:
– What is the right level of automation needed to run my internal business more efficiently while not burning away all my cash flow?
– What is the appropriate level of technology engagement for retaining and growing my client base and how do I balance this with my in-person service offering?
– How do I know that this technology product or service is right for my business? What are the alternatives out there and how do I select the right one?
Trying to answer these questions is the true reason for digital transformation and what makes it more relevant than ever before! At times you might be wondering if you could have had someone to reach out to and discuss some ideas to help solve your business problems without having to recruit a whole IT department!
If you are thinking along the same lines and would like to discuss your situation for some free advice, drop us a note or book your free session using the link below. With over 25 years of experience working with large, medium and small companies, we have some unique offering that you might find very useful for achieving your business goals!
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